YOUR PRIVACY
Privacy Policy
Last updated: June 2026
1. Who We Are
Rescue 2 Home Animal Support is responsible
for the personal information collected and
used in connection with our services.
Contact:
rescue2homeanimalsupport@gmail.com
Phone:
07933 325465
2. Information We May Collect
Depending on the service you request, we may
collect your name, contact details, address,
booking information and relevant information
about your pet or animal.
Information about an animal may include details
needed to safely provide the service, such as
feeding instructions, behavioural information,
medication instructions or known risks.
3. How We Receive Information
Information may be provided directly by you
through email, telephone, WhatsApp, Facebook
Messenger or other direct communication.
We may also receive relevant information from
a rescue organisation where this is necessary
to provide an agreed support service.
4. Why We Use Personal Data
We use information where necessary to respond
to enquiries, arrange and provide services,
communicate with clients, maintain appropriate
records and meet legal or accounting obligations.
5. Lawful Bases
Depending on the circumstances, we may rely on
contractual necessity, legitimate interests,
legal obligations or consent.
Where consent is used, you may withdraw your
consent at any time.
6. Sharing Information
We do not sell, rent or trade personal information.
Information may be shared where necessary with
trusted service providers or professionals
involved in delivering the requested service,
where lawful and appropriate.
Communication platforms such as WhatsApp and
Facebook Messenger operate independently and
have their own privacy policies.
7. Retention
Personal information is kept only for as long
as reasonably necessary for the purpose for
which it was collected, including any period
required for legal, accounting, insurance or
business record-keeping purposes.
When information is no longer required, it will
be securely deleted or disposed of where
reasonably practicable.
8. Keeping Information Secure
Reasonable technical and organisational measures
are used to protect personal information from
unauthorised access, loss, misuse or disclosure.
9. Your Rights
Subject to applicable law, you may have rights
including the right to request access to your
personal data, correction of inaccurate data,
erasure, restriction of processing, objection
to certain processing and data portability.
To make a data protection request, contact:
rescue2homeanimalsupport@gmail.com
10. Complaining About Data Protection
If you have concerns about how your personal
information is being handled, please contact us
first so that we can try to resolve the issue.
You also have the right to complain to the
Information Commissioner's Office (ICO).
ICO website:
ico.org.uk
11. Changes to This Notice
This privacy notice may be updated from time
to time to reflect changes to our services,
legal requirements or how personal information
is handled.